90% of the knowledge that it has any company are in the mind of their employees. The great challenge is to release those knowledge that are tacit by nature. How to articulate the tacit knowledge so that all the company can know it?

They exist technical of communication special. The metaphors, the analogies and histories help to establish the context for a knowledge important and to explain why it is something exceptional. To count stories helps the people to include/understand complicated ideas of an accessible and intelligible way.

Great part of the information and valuable knowledge comes from informal meetings expensive to face, commentaries of corridor (areas of cool to water) or telephone conversations.

It is necessary to articulate mechanisms in the organization that support and foment the interchange of knowledge, like encounter or factories in which the keys of the success of a project are reviewed in group or the reasons for which it did not come out as well as previous. This knowledge will be very valuable to be used in later projects.

The company will have to create a suitable atmosphere that it causes that the employees share of constant form what they know. The axis of an atmosphere of this type is the interactive formation, that can take place or through the experience of work or by means of the communication between colleagues. This class of formation is the key investment to be able to enrich and to trigger the human potential.