The organization who
learns centers in the management of the interchange of the knowledge at
all the levels, hierarchic and functional of the company. This type of
enterprise organization assumes that the accumulated knowledge in the
employees single has value if flows, of individual to individual; of group
to group; of organization to organization. Thus, the interchange of this
knowledge is seen as a new form of capital, and its effective management
provides the competitive advantage necessary to survive in the market.
The organization who
learns is that that facilitates the learning of all its members and
experiences in itself a continuous transformation. The organization who
learns is a model, a philosophy, that can be implanted in all type of
companies. In each one of them it will be different depending on the
noticeable objectives and the used tools to carry out them.
The members of this type
of organization share the vision of which the future day to day through
continuous learning is constructed. For it it is necessary that all the
workers know and share the objectives of the company.
The principle is in
which the learning matters. It is necessary that the employees
interioricen that is the management of its own knowledge which is going to
provide to the company the advantage necessary to survive in the market.
This as well creates the necessary sense of urgency for the continuous
changes and movements.
Secondly, it is
important the use of time and resources to communicate the new procedures
of work based on the work in group, the cooperation, the discussion and
the analysis. The communication also serves to interiorizar and to create
the new organizacional, flexible and creative culture; one becomes, then,
in one of the tools nails of the system.
Finally, it is necessary
to emphasize the importance of the client. The continuous analysis of the
demands and requirements of the market entails that the client comprises
of the work process. The necessities of the clients and the interaction
with the work parties are important tools that they provide to the implied
actors a mental model to understand the culture of the organization and to
assume it.