MANAGEMENT OF KNOWLEDGE

Principal Arriba

 

GROUPWARE

The tools of groupware include functionalities of job stream (workflow), instantaneous mail, version control of documents, videoconferencia, etc. These tools have provided great benefits to the managers in tasks that require great interaction and creativity.

The tools of groupware have demonstrated to be mainly effective in the areas and activities that next are mentioned:

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Works of investigation.

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Product development.

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Planning.

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Development of markets.

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Service to the client.

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Access to experts.

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Management of projects.

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