MANAGEMENT OF KNOWLEDGE

Principal Arriba

 

TERMINOLOGY

Data:

A data is a discreet set of objective factors on a real fact. Within the enterprise scope, the data concept is defined as a registry of transactions. A data does not say anything on porqué of the things, and by itself it has little or no relevance or intention.

The present organizations normally store data by means of the use of technologies. From a quantitative point of view, the companies evaluate the management of the data in cost terms, speed and capacity. All the organizations need data and some sectors are totally employees of them.

Nevertheless, the data only describe a part of which it happens in the reality and they do not provide judgments of value or interpretations, and therefore they are not orientative for the action. The decision making will be based on data, but these never will say what to do.

Information:

I could be described like a message, normally under the form of a document or some type of audible or visible communication. As any message has an emitter and a receiver. The information is able to change the form in which the receiver perceives something, is able to hit on its judgments of value and behaviors. And it is that the word "to inform" originally means "to give form a".

Unlike the data, the information has meaning, relevance and intention. It not only can form potentially to that it receives it, but that is organized for some intention. The data become information when his creator adds meaning to them. For it several methods exist:

bulletContextualizando: we know why intention the data were generated.
bulletCategorizando: we know the units analysis of the main components of the data.
bulletCalculating: the data can be analyzed mathematically or statistically.
bulletCorrecting: the errors have been eliminated of the data.
bulletCondensing: the data have been able to summarize of more concise form.

The computers can help to add value us and of transforming data into information, but it is very difficult that they can help us to analyze the context of this information.

Knowledge:

The knowledge is a mixture of experience, values, information and "knowledge to do" that it serves as frame for the incorporation as new experiences and information, and is useful for the action. It is originated and it applied in the mind of the connoisseurs. In the organizations frequently not only one is within documents or data stores, but also organizativas routine, process, practice, and norm.

The knowledge is not simple. It is a mixture of several elements. The knowledge exists within the people, like part of the human complexity and of our impredecibilidad. The knowledge assets are difficult to handle.

The knowledge is derived from the information, as well as the information is derived from the data. So that the information becomes knowledge, it is possible to be resorted to different mechanisms:

bulletThe comparation.
bulletThe consecuences.
bulletThe conection
bulletThe conversation.

Summarizing, at the time of establishing the terminológicas bases of the Management of the Knowledge the following analogy can be used. The single KNOWLEDGE resides in the brains of the people, being relative to the DATA that to us the surroundings present/display, of that we have certainty through the received INFORMATION.

Management of the Knowledge:

The Management of the Knowledge can be defined as the set of processes and systems that allow that the Intellectual Capital of an organization increases of significant form, by means of the management of its capacities of resolution of problems of efficient form (in the smaller space of possible time), with the final mission to generate sustainable competitive advantages in the time ".

To manage the Knowledge comes to be the essential, distinguishing management of all the intangible assets that contribute value to the organization at the time of obtaining capacities, or competitions. It is therefore a dynamic concept.

The objective of the management of the knowledge is that the company can generate, look for, communicate, collaborate and coordinate the knowledge, as well as to assure the transference abilities, to obtain an increase of the productivity, innovation and improvement of the competitive situation. This implies a development of the strategic planning in at least six different areas:

bulletManagement of the information
bulletManagement of intelligence
bulletManagement of the documentation
bulletManagement of the Human Resources
bulletManagement of the change and the innovation
bulletOrganization of the work

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